FAQs

Kipling’s name was inspired by the author of the Jungle Book, Rudyard Kipling. To learn more about our history, click here.

Our crinkle nylon handbags, backpacks, totes, accessories, and luggage can be softly cleaned with a wet cloth. Simply wipe the outside fabric and hang to dry.

In case of a deep stain, clean the fabric with a cloth or soft brush using water and mild soap. Be sure to limit the exposure to direct heat or sunlight to avoid fading, avoid bleach, and do not soak in water.

Insider tip: Use caution when carrying a light bag while wearing dark colored denim to prevent color transfer.

To learn more, click here.

If you have any questions about the Terms and Conditions or any aspect of your order, please contact our Customer Care by email customercare@jumairah.com.sa.