We are committed to delivering your orders safely, securely, and on time. The following delivery options are available for products purchased through our website.

1. Standard Delivery

• Free delivery on all orders across the Kingdom of Saudi Arabia (KSA).
• Standard delivery is completed within 5–7 working days.
• Delivery of personalized or customized products may take up to 10 working days.
• Delivery time may vary during promotional campaigns, holidays, or due to unforeseen circumstances.

Delivery Locations

We currently deliver to all regions of the Kingdom of Saudi Arabia.

Delivery Attempts

Our delivery partner will make  (3) delivery attempts to deliver your order. If delivery is unsuccessful after the maximum number of attempts, the order may be returned to our warehouse, and our customer service team will contact you regarding the next steps.

Shipment Tracking

You can track the status of your shipment by:

Visiting the “Track Your Order” section on our website; or
Clicking the “Track Your Order” link included in your shipping confirmation email.

Please note that ,

• The tracking link will redirect you to the website of our courier partner, which is operated by a third party.
• We aim to deliver all orders within the estimated delivery timeframes mentioned above. However, delivery dates are estimates only and are not guaranteed, as shipments are handled by  third-party logistics providers.
• Once an order has been placed and checkout is completed, the delivery address cannot be changed.
• Delays caused by incorrect or incomplete shipping information provided by the customer may affect delivery timelines.

Contact Us

If you have any questions regarding shipping, delivery, or your order, please contact our Customer Care team through the “Contact Us” page on our website.